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Contact platform support or report a group privately

Use this route for account, payment, privacy, listing, technical, fraud, or safety matters handled by the network team. A group report is not delivered through that group's ordinary enquiry inbox.

  1. 1Choose the most accurate category.
  2. 2Describe what happened, when, and who was involved.
  3. 3Include references or evidence only when relevant.
  4. 4Verify your email to activate the case and receive its private conversation link.

Examples

  • Report a suspected impersonation or misleading fundraising page.
  • Ask for help accessing an account or exercising a privacy right.

Call emergency services for immediate danger. Reports that are not email-verified within 48 hours are removed automatically.

Platform support

Contact the network team

Create a private support case for account, payment, privacy, safety, listing, or technical matters. You will receive a private link to continue the conversation.

Do not include passwords, payment-card details, or unnecessary sensitive information. Attachments are not accepted.

We will verify your email before alerting the support team.